Support Requests and Returns

Return Policy

Our 60-Day No Questions Asked Guarantee

We stand behind the quality of our products and want you to be completely satisfied with your purchase. That’s why we offer a straightforward 60-day return policy.

How Our Return Policy Works

- 60-Day Window: You have 60 days from the date of purchase to request a refund.
- No Questions Asked: We don’t require explanations or justifications for your return.
- Full Refund: We will process a complete refund of your purchase price.

Return Process

1. Submit Your Request: Contact our customer service team through our Contact Form or email us at: support [at] woofsandwags.co
2. Include Order Information: Please provide your order number and the email address used for your purchase.
3. Receive Confirmation: We’ll confirm receipt of your return request and provide any necessary instructions.
4. Refund Processing: Once your return request is approved, we’ll process your refund within 3-5 business days.
5. For digital products: your access to the digital content may be revoked upon refund completion.

Payment Method Refunds

Refunds will be issued to the original payment method used for the purchase:

- Credit/debit card refunds typically appear within 5-7 business days
- PayPal refunds are usually processed within 1-3 business days
- Other payment methods may vary in processing time

Support Inquiries & Contacting Us

If you have any support needs, questions about our return policy or need assistance with a return, please don’t hesitate to reach out to our customer service team at:
support [at] woofsandwags.co

We value your satisfaction and are committed to making your experience with us as positive as possible.